Jobs
Customer Service Rep / Office Assistant
Job Description:
Customer Service Rep / Office Assistant
Job Description:
- Handle answering of phones & proper routing of messages.
- Take product orders and generate sales orders.
- Order items not in stock necessary for deliveries (with daily assistance from Service Manager).
- Maintain client files with constantly updated information.
- Answer phones, handle customer inquiries and rout messages to correct person.
- Maintain professional appearance at all time. Company shirt, no ripped jeans, flip flops.
- Generate sales orders, edit and process sales orders and generate invoices daily.
- Order items not in stock necessary for the daily deliveries.
- Maintain inventory.
- Familiarize yourself with all existing equipment we service utilizing tech manuals, manufacturers information, other members of the company.
- Keep all client information in computer up to date.
- Contact clients following deliveries for customer feedback.
- Put on answering service each night.
- Handle walk in retail sales traffic.
- Track all back orders and expedite quickly.
- Track all liquid chlorine deliveries.
- Ship and receive all UPS deliveries.
- Attend mandatory staff meetings.
- Assist with all work processing necessary (letters, proposals, bulk mailings).
- Scheduled work days consist of 8:30 am to 5 pm with an hour for lunch ( to be taken from 12 to 1 ). Scheduled work days include Saturdays during in-season months of March - September, other Saturdays as necessary.
- Complete time sheet each day and turn into the Office Manager.
- Be a loyal and supportive company representative at all times.
