Jobs
Service Technician
Job Description:
Service Technician
Job Description:
- Service, renovate and maintain commercial and residential pools and spas.
- Installation of deck toppings and sealing systems.
- Provide excellent customer service to all existing and any new prospective clients.
- Increase revenue by expanding sales of products and services to existing customers.
- Service, repair, renovation and maintenance of commercial and residential pools and spas as well as the installation of deck toppings and sealing systems.
- Be prepared to handle any product or chemical request from customers.
- Familiarize yourself with all existing equipment we service utilizing tech manuals, manufacturers info, other members of the company.
- Fill out complete job ticket for each service call performed.
- Follow up with Service Manager on all parts needed to be ordered to complete service call.
- Before signing out for the day, give the Service Manager a status report on all the assigned jobs for that day.
- Turn in all service invoices to the office manager at the end of each day.
- Keep service vehicle clean, neat and stocked at all times.
- Fill out and turn in your daily log sheets.
- Keep log of maintenance on the vehicle you are driving (i.e.: oil changes, tires, brakes).
- Maintain professional appearance at all time. Company shirt, no ripped jeans, flip flops.
- Assist with product deliveries when necessary.
- Fill out complete pool profile sheet on every pool we do business with ( if not already on file ) and each new pool visited. Turn in to the Service Manager.
- Scheduled work days include Saturdays during in-season months of March - September. Other Saturdays may be scheduled on an as needed basis pending work load. Also weekend on call on a rotation basis throughout the year.
- Technician is to supply his own hand tools. SEE BELOW.
- Obey all traffic laws, always wear a seat belt when driving.
- Abide by the Companies Policy and Procedures.
- Be a loyal and supportive company representative at all times.
- This list may be amended as deemed necessary by the company.
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